Anonymous
map-marker New York, New York

Physically and personally scared by metro vein centers NYC

Physically and personally scared by metro vein centers NYC
Physically and personally scared by metro vein centers NYC - Image 2
Physically and personally scared by metro vein centers NYC - Image 3
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I WAS a new client of MVC NYC

At first everything was going well.

I had multiple appointments, was treated by all different techs, mostly women .Sonogramed before the treatment.

I didnt have any problems, I even got

Friendly with one female tech.

I had approx 6 visits.Until i had a male tech. I saw a male item on my phone.

Thinking it funny I flashed it at the tech.

Next thing i knew my services were TERMINATED.He reported me to HR for inappropriate behavior.

I worked and with a physician for 10 years and ran a clinic. I understand the mistake and apologized for it. The next I was scheduled for a follow up.my legs now having back dots where the injections are.

So I went for the follow up.

I was monitored and treated like a convicted rapest..

I was told the dots will take months to heal. I apologized originally about the incident.

I have never in 67 years been degraded like this in my life.

This is unacceptable and intolerable!

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Aj Gcz
map-marker New York, New York

Bad experience

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Original review Apr 11, 2024

Procedure performed: vein ablation. Had a really really bad reaction to lidocaine after 30 minutes the procedure started.

Ended up on emergency room. After almost 3 weeks Im still having pain all over my leg. They told me before the day of procedure that I was going to be able to work and do everything I used to do. No even close.

I am experiencing dizziness, leg pain, confusion, headache, insomnia and tiredness most of the time. very bad medical experience.

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Anonymous
map-marker Coppell, Texas

Bad Results

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Noooo! I recommend this place in Coppell Texas.

The medical procedure was very painful with injections and left my veins darker, and some bruises that were never eliminated. Not good for cosmetics.

Very dissatisfied and if I paid for the section it was like a game. The wait, terrible.

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Anonymous
map-marker Westwood, New Jersey

Scammers

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I went for a free consultation but I was s essentially forced to have an ultrasound. I only went for spider veins and nothing else.

Dr Garrison did not even look at my legs (no joke) and immediately said thats not covered by insurance which I already knew.

He then said have the ultrasound and when I hesitated because I didnt know if it was covered he said just have the ultrasound

I felt so pressured and did it. Thank God insurance covered it. Then they said I needed an ablation (procedure with the catheter in my leg that I never had any pain in) I am so upset with myself that I let them do it. They billed the insurance and got paid $4,000.

They clearly lure you in, have you do procedures you dont need to get paid by insurance. When they FINALLY got to treating the spider veins (which is all I went for) and had three treatments and they look the same or worse. The person that did the veins took pics with an Ipad (didnt even look at them next visit) and told me how improved they looked. I have a scar and small bump where the catheter was and it itched for 2 months.

Its a scam and a factory. After the procedure I never saw him again.

He makes awkward inappropriate jokes.I would never ever recommend them and I kick myself that I gave into their high pressure. Stay away!

I

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User's recommendation: Stay away!!

1 comment
Adanya Znm

Thank you for your review. I went and had an ultrasound and is supposed to go back for closing of vein or something like that...but I've been feeling uneasy with the swiftness of their plan to operate....and for sure I do not want to be left with any bills...got enough other ones already.

Plus the girl said to me they will check with my insurance first to see before she schedules me...and then let me know HOW MUCH I WILL NEEX TO PAY... my mind said What???? So I'm happy for your review, thanks.

I will not be going back...something will work better...better eating habits, exercise and water...all that I don't do now, but will start doing... stay blessed.

Susan T Osq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Revere, Massachusetts

Left Unattended

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I went for a consultation on Thursday. The girls up from were pleasant.

I was taken to an exam room and answered health questions. That is the last I saw of anyone. Went out front 40 minutes later. They were trying to tell me I had an ultrasound that takes an hour.

Never saw a doctor and they never gave me my ID or insurance card. Had to drive all the way there the next day. The receptionist said the Dr.

was backed up the past day. I told them I was the only one there and I don't appreciate them lying for a doctor who obviously could care less for their patients.

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User's recommendation: There are a lot of other vein specialists out there.

Featured
JEFFREY M Ywm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rochester Hills, Michigan

Poor Results; $21k in total charges for one leg

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Metro Vein Centers - Poor Results; $21k in total charges for one leg

Six months of treatment ended with completely unsatisfactory results - see picture below - can you tell which leg had $21,000 worth of treatment? Insurance covered most, but was still responsible for $4-$5K of bills for very little visible results.

View full review
Loss:
$3
Pros:
  • Friendly
Cons:
  • Expensive
  • Poor results

Preferred solution: Price reduction

1 comment
MetroVeinCenters

Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly and see how we can make things right, please feel free to reach out to patientexperience@metroveincenters.com with any further comments, concerns, or suggestions you wish to share.

Anonymous
map-marker Brooklyn, New York

Service

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The service at the Brooklyn office is horrible. They schedule everyone at the same time.

You have to wait 2 to 4 hours to see the doctor.

I would not recommend them to my worst enemy. There is only one doctor seeing everyone.

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User's recommendation: I would not recommend to anyone

1 comment
MetroVeinCenters

Thank you for taking the time to leave us a review. I'm sorry you had a negative experience, we value our patient's time and are addressing this with our schedulers.

We pride ourselves on our professionalism and we fell short in meeting these expectations.

If you would be willing to send us a message about how we can improve and make things right, we would love to help. You can reach out to us at patientexperience@metroveincenters.com

Martin G Ttv

Let people know

About my waste of a day traveling from Parsippany nj to 111east 57 st I would not recommend it to anyone waste of a day filled in the usual forms and then an ultrasound of my legs the girl that performed I would not be impressed she threw napkins more or less at me unfriendly she told me then the dr was at a meeting when you are a doctor having to take care of patients you may have a emergency 20 min later then 30 and 40 I got up put on my clothes and left the girl my way out asked me to sign some forms I told I was waiting 40 minutes fo r the doctor I would not recommend this place if that's the way they operate disgrace the if you could call him a doctor stay away from the place imagine if he was operating on you and he said I have to go to a meeting

View full review
Pros:
  • Stay away
Cons:
  • Same

Preferred solution: Full refund

User's recommendation: No way

1 comment
MetroVeinCenters

Thank you for taking the time to leave a review, your feedback is important and we rely on hearing from our guests to ensure we are doing a good job. We pride ourselves on our patient care and professionalism and apologize for your experience.

If you would be willing to send us a message about how we can improve and make things right, we would love to help. You can reach out to us at patientexperience@metroveincenters.com

Anonymous Yfe
map-marker The Bronx, New York

A major disaster

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First the doctor said I needed 4 vein surgeries and 6 spider vein treatments. He did one vein and that was okay at first but the vein protrusion never went away and is worse now.

He did a second one a few months later, said I didn't need any more treatment. I have had terrible pain and a large area of redness and swelling and itching ever since. I feel and look much worse than before.

I went to the Forest Hills center. Deceptive advertising and performance.

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Reason of review:
Not as described/ advertised
2 comments
MetroVeinCenters

Thank you for taking the time to leave a review, we are sorry to hear about your poor experience, patient care is our number one priority. If you would be willing to send us a message about how we can improve and make things right, we would love to help. You can reach out to us at patientexperience@metroveincenters.com

Guest

I regret going there. My leg looks worse than it did before.

He said I needed a vein closure, which he did. For an entire week I could not move my legs. it was red and swollen. 4 months later there is big discolorations on my inner thigh and my leg.

It looks horrible! Bet you, I only had one bump from one vein protruding. now its a big mess.

I wish I could post a picture of my leg and thigh. I am so pissed!!

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Angel Qwt
map-marker Clinton, Michigan

Damaged my legs

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Thy lied about the process and the outcome. They assured me my insurance company would cover the cost of the procudure. They billed my insurance company for surgery when it was only them sticking needles in my veins causing severe pain permanent damage and they billed me for 1,000.00 in additional out of pocket cost Terrible and deceptive

View full review
Loss:
$5000
Cons:
  • Did not work
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Can you share what location you went to and what you had done? What doctor?

Anonymous
map-marker West Bloomfield Township, Michigan

Legs are far worse than before

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I had both of my legs done completely and they have never looked worse. I have red veins too to bottom now that I never had before.

They said it would make my legs look and feel better. Neither happened. It cost a lot too but my insurance did cover part of it at least.

My legs will never recover from this farce of a surgery. Very disappointed.

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2 comments
Guest

Same here! After my nightmare procedure my legs are absolutely horrendous!! Veins I never had before & my legs have s purple tinge to them now, I advise NOONE to EVER GO HERE!!

Lisa G Asy
reply icon Replying to comment of Guest-1736593

My Right thigh is worse than before. They did a procedure that was not necessary (burned part of a vein!) who does this? Go and see a real Vein specialist affiliated with a Hospital

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Anonymous
map-marker Florham Park, New Jersey

Varicose laser treatment /deception

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I was very deceived. I was talked into getting both legs done within 5 days apart while medicare being my primary care.

I was told get done before your other insurance kicks in then it wont be covered because the other insurance would become primary and medicare is fully covered. I then received a bill close to $1000 and then to learn my other insurance would hve paid the procedure and medicare now being 2nd wld hve paid the balance. Because medicare was primary and the other was secondary i had to pay although my second paid a small portion i had to pay out of pocket close to $800.

I explained to biiling how i was talked into getting procedure prior to other insurance kicks in and they ignored.

Biiling was horrible and very difficult to deal with.

I hve not gone back for followup because billing does not have their stuff in order.. not pleasant people either

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1 comment
Guest

I was deceived as well and was told my insurance company would cover the cost of the procudure. I went in for a minor vein that I wanted to clear up and the billed my insurance company for an actual surgery and now I'm stuck with a 1,200.00 bill and their procudure failed to work, in fact they scared my legs permanently.

Anonymous
map-marker Utica, Michigan

Deceptive practices and inflated charges

Do not go to this provider. They indicate they will contact your insurance to determine what is covered.

However, their billing department is incompetent. The doctor himself said I was covered for the procedure and up to 6 sessions of secondary treatment. It turned out they billed my insurance company for $10000 and are attempting to get me to pay $2500. This was after I stated I did not want to proceed with any procedure unless it was paid for by my insurance.

Their quality assurance department stated that their costs have to cover their high overhead. I went to two different locations at their recommendation but the two locations are not in sync and the patient ends up being given false and deceptive information.

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Reason of review:
Problems with payment

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Verified Reviewer
| map-marker Rochester, Michigan

Metro Vein Centers Treatment Services Review from Rochester, Michigan

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Do not recommend this business. I met with them this summer and discussed in great detail the fees.

I made them document this so there would be NO surprises. I paid the amount that my insurance was short up front. They ASSURED me that was definite. Now, six months later I am receiving bills for extras.

Trying to resolve this with their barely legal clerical staff has been painful. I have explained this to five different people, none of whom are empowered to resolve the issue. One girl had the nerve to suggest that I should just pay the bill because..."it's not that much"....really??

Also, I still have bruises and scars six months after the surgery....they said I would be sore for two days....try three weeks. stay away from them....impossible to deal with.

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Reason of review:
Problems with payment
2 comments
Guest

Thanks for the information

Guest

Same experience! I'm scared for life and the procedure did not work at all. Stuck with this 1,200.00 bill for their fake so called surgery that they are misbilling our insurance companies for.

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