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Metro Vein Centers

Metro Vein Centers

metroveincenters.com
What is your customer experience with Metro Vein Centers?

Metro Vein Centers Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Metro Vein Centers has 1.8 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Friendly, Great medical care, Stay away.
    Cons: Are not honest about costs up front and they lie about accepting medicare and united health care, Did not work, Expensive.

  • Recent recommendations regarding this business are as follows: "Research well before you pick your doctor. I went with Metro because they have the best reputation but the downside is hard to schedule an appointment.", "Be aware that it might be a waste of money", "Dont recommend this center.dont waste time n money they r useless n very expensive", "If you are retired and on a small fixed income in these hyperinflationary times, know what you're getting into.", "Don’t go!".

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Media from reviews

Physically and personally scared by metro vein centers NYC
Physically and personally scared by metro vein centers NYC - Image 2Physically and personally scared by metro vein centers NYC - Image 3Physically and personally scared by metro vein centers NYC - Image 4Metro Vein Centers - Poor Results; $21k in total charges for one leg
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Top Metro Vein Centers Reviews

Positive Review

"Great experience"

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I had a great experience with Metro but my experience might be different- my husband works in the hospital and we have really good healthcare insurance. User's...

Critical Review

"Poor experience"

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If you value your time, avoid Metro Vein Centers. I scheduled childcare and rearranged my entire morning to attend a 9:15AM appointment. They were over 30...

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Anonymous
map-marker West Palm Beach, Florida

Great experience

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I had a great experience with Metro but my experience might be different- my husband works in the hospital and we have really good healthcare insurance.

View full review

User's recommendation: Research well before you pick your doctor. I went with Metro because they have the best reputation but the downside is hard to schedule an appointment.

Anonymous
map-marker New York, New York

Poor experience

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If you value your time, avoid Metro Vein Centers. I scheduled childcare and rearranged my entire morning to attend a 9:15AM appointment.

They were over 30 minutes late taking me back. After the ultrasound, I waited and waited and waited. Two hours later, I had to leavewithout ever speaking to a doctor.

I asked for the physician to call me with results and next steps. Instead, a secretary callednot the doctorand offered no guidance, just the option to book another appointment so the doctor could look at the test results.

So now, Ive wasted my morning, likely paid for a test no doctor has reviewed, and still have no treatment plan.

How is this ethical or even compliant with insurance rules?

There are many other clinics that offer similar treatment with greater respect for patients time and care. I strongly recommend you find one.

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Anonymous
map-marker Phoenix, Arizona

False advertisement

I had 2 procedures done and none worked. They make you think youre going to have gorgeous legs and thats not true.

They kept on telling me I had to wait 6 months and its been almost a year and my legs look the same and I still have leg pains. This treatment costed thousands of dollars and no results!

View full review

User's recommendation: Be aware that it might be a waste of money

Resolved
Karen O Pgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shenandoah, Texas

Resolved: They say they accept Medicare but illegally double bill

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Updated by user Jan 24, 2025

Company fixed the issue and I have been provided with apology. I did the research and mailed copies to them

Updated by user Jan 17, 2025

This site does not list the correct location since I am using my cell phone to complete the survey. The actual location is on North Broadway in Yonkers

Original review updated Feb 06, 2025
Legally, Medicare pays 80% of their approved rate and secondary insurance pays 20% of allowable rate.
View full review
Pros:
  • Great medical care
Cons:
  • Are not honest about costs up front and they lie about accepting medicare and united health care

Preferred solution: Obey the law and don't double bill me, and don't lie to future prospective patients

User's recommendation: If you are retired and on a small fixed income in these hyperinflationary times, know what you're getting into.

2 comments
MetroVeinCenters

Thank you for your feedback. We strive to provide transparent information about our services and billing practices.

Our goal is to ensure that all patients understand any charges associated with their visit.

If you have any further questions or concerns, we encourage you to reach out to us at patientexperience@***.com so we can clarify and assist you. Your feedback is important to us as we continuously work to improve our services.

Guest
reply icon Replying to comment of MetroVeinCenters

UMR paid you 2 days before the billing date. I'm not going to spend MORE time trying to figure out what happened and talk on the phone with the Billing Dept but since most such depts are not pleasant to deal with -!

let's leave it at that - I will take the time to mail my copies of UMR's statements, with your bill, back to them.

Maybe they can figure out to update my account prior to sending another bill. Let's hope.

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Samanvi G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Michigan

Refused free evaluation lied abt insurance

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When i scheduled appointment they collected insurance information n specifically i confirmed coverage and they said its covered. When i go to the first appointment they turned me down as insurance does not cover, they first said however we will get US done free of cost, later nurse takes me to a room n says these us not valid elsewhere we cant treat u here.

Did not offer free evaluation as they advertise. Waste of time n gas .

View full review
Loss:
$20
Cons:
  • Expensive lied abt insurance coverage

Preferred solution: Evaluate

User's recommendation: Dont recommend this center.dont waste time n money they r useless n very expensive

1 comment
Guest

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our patients to ensure we are doing a good job.

We sincerely apologize for the experience you had and would like to make things right. Please reach out to us at patientexperience@***.com so we can discuss this privately.

Anonymous
map-marker West Orange, New Jersey

Insufficient examination.

I visited the Wayne facility and met Dr. Karma Warren.

I came in with concerns of varicose veins. She visually examined my legs and never performed an ultrasound. I was to return later for her to cosmetically treat my veins, however, being in the medical field left me feeling uncertain skepticism and I never returned. I later visited another physician outside of Metro Vein Center and discovered the varicose veins were a symptom of something else that required a minimally invasive procedure.

It should be standard at the door to preform ultrasounds on each and every patient that walks through the door. Luckily for me, working in the medical field and not having an ultrasound, alerted me to seek another opinion.

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Anonymous
map-marker Louisville, Kentucky

Awful company that has no respect for others time

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Company cant be trusted. All the other bad reviews are true; you dont want to deal with this company.

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1 comment
MetroVeinCenters

We appreciate you taking the time to provide us with your feedback. We're always striving to improve our services, and we're sorry that we didn’t meet your expectations. Please reach out to us at patientexperience@***.com so we can make things right.

Alyssa L Lwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unethical

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They will lie to you and waste your time. Believe the other reviews that mention the management is shady, selfish, and unprofessional.

This company is looking for people to use and abuse. They have no respect for people and it seems like they are just out to collect the money.

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Preferred solution: Zero

Anonymous
map-marker Parsippany, New Jersey

Go to a vascular surgeon not Metrovein

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Havent been able to walk for 3 weeks because of a procedure that I didnt need. Went to a vascular surgeon for a 2nd opinion and he told me that they are

money hungry. Wish I saw these reviews before going.

View full review

User's recommendation: Don’t go!

1 comment
MetroVeinCenters

We value your feedback and are sorry to hear about your experience. Our goal is to ensure every patient receives the best care possible. Please contact us at patientexperience@***.com so we can discuss your concerns privately.

Anonymous
map-marker New York, New York

Physically and personally scared by metro vein centers NYC

Physically and personally scared by metro vein centers NYC
Physically and personally scared by metro vein centers NYC - Image 2
Physically and personally scared by metro vein centers NYC - Image 3
Physically and personally scared by metro vein centers NYC - Image 4

I WAS a new client of MVC NYC

At first everything was going well.

I had multiple appointments, was treated by all different techs, mostly women .Sonogramed before the treatment.

I didnt have any problems, I even got

Friendly with one female tech.

I had approx 6 visits.Until i had a male tech. I saw a male item on my phone.

Thinking it funny I flashed it at the tech.

Next thing i knew my services were TERMINATED.He reported me to HR for inappropriate behavior.

I worked and with a physician for 10 years and ran a clinic. I understand the mistake and apologized for it. The next I was scheduled for a follow up.my legs now having back dots where the injections are.

So I went for the follow up.

I was monitored and treated like a convicted rapest..

I was told the dots will take months to heal. I apologized originally about the incident.

I have never in 67 years been degraded like this in my life.

This is unacceptable and intolerable!

View full review
2 comments
Guest

Not sure the awful behavior of a patient warrants a bad review for the practice. You should be thankful they let you go back at all. Shame on you.

MetroVeinCenters

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our patients to ensure we are doing a good job.

We sincerely apologize for the experience you had and would like to make things right. Please reach out to us at patientexperience@***.com so we can discuss this privately.

View more comments (1)
Anonymous
map-marker New York, New York

Bad costumer service

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If I could put a zero in the rating I would do it, my appointment was at 3:15, I called because I was 15 minutes late, they told me that there are no problems because they have a 15 minute late grace period, so I had to park and find the door and go up to the second floor, I arrived at 3:34 and they told me we cannot serve you, no matter where you came from, terrible customer service, and front desk with bad attitude.

View full review

User's recommendation: Any recommendations

1 comment
MetroVeinCenters

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our patients to ensure we are doing a good job.

We sincerely apologize for the experience you had and would like to make things right. Please reach out to us at patientexperience@***.com so we can discuss this privately.

Aj Gcz
map-marker New York, New York

Bad experience

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Original review updated Apr 11, 2024

Procedure performed: vein ablation. Had a really really bad reaction to lidocaine after 30 minutes the procedure started.

Ended up on emergency room. After almost 3 weeks Im still having pain all over my leg. They told me before the day of procedure that I was going to be able to work and do everything I used to do. No even close.

I am experiencing dizziness, leg pain, confusion, headache, insomnia and tiredness most of the time. very bad medical experience.

View full review
Anonymous
map-marker Coppell, Texas

Bad Results

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Noooo! I recommend this place in Coppell Texas.

The medical procedure was very painful with injections and left my veins darker, and some bruises that were never eliminated. Not good for cosmetics.

Very dissatisfied and if I paid for the section it was like a game. The wait, terrible.

View full review

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Anonymous
map-marker Westwood, New Jersey

Scammers

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I went for a free consultation but I was s essentially forced to have an ultrasound. I only went for spider veins and nothing else.

Dr Garrison did not even look at my legs (no joke) and immediately said thats not covered by insurance which I already knew.

He then said have the ultrasound and when I hesitated because I didnt know if it was covered he said just have the ultrasound

I felt so pressured and did it. Thank God insurance covered it. Then they said I needed an ablation (procedure with the catheter in my leg that I never had any pain in) I am so upset with myself that I let them do it. They billed the insurance and got paid $4,000.

They clearly lure you in, have you do procedures you dont need to get paid by insurance. When they FINALLY got to treating the spider veins (which is all I went for) and had three treatments and they look the same or worse. The person that did the veins took pics with an Ipad (didnt even look at them next visit) and told me how improved they looked. I have a scar and small bump where the catheter was and it itched for 2 months.

Its a scam and a factory. After the procedure I never saw him again.

He makes awkward inappropriate jokes.I would never ever recommend them and I kick myself that I gave into their high pressure. Stay away!

I

View full review

User's recommendation: Stay away!!

1 comment
Adanya Znm

Thank you for your review. I went and had an ultrasound and is supposed to go back for closing of vein or something like that...but I've been feeling uneasy with the swiftness of their plan to operate....and for sure I do not want to be left with any bills...got enough other ones already.

Plus the girl said to me they will check with my insurance first to see before she schedules me...and then let me know HOW MUCH I WILL NEEX TO PAY... my mind said What???? So I'm happy for your review, thanks.

I will not be going back...something will work better...better eating habits, exercise and water...all that I don't do now, but will start doing... stay blessed.

Susan T Osq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Left Unattended

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I went for a consultation on Thursday. The girls up from were pleasant.

I was taken to an exam room and answered health questions. That is the last I saw of anyone. Went out front 40 minutes later. They were trying to tell me I had an ultrasound that takes an hour.

Never saw a doctor and they never gave me my ID or insurance card. Had to drive all the way there the next day. The receptionist said the Dr.

was backed up the past day. I told them I was the only one there and I don't appreciate them lying for a doctor who obviously could care less for their patients.

View full review

User's recommendation: There are a lot of other vein specialists out there.

Featured
JEFFREY M Ywm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Results; $21k in total charges for one leg

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Metro Vein Centers - Poor Results; $21k in total charges for one leg

Six months of treatment ended with completely unsatisfactory results - see picture below - can you tell which leg had $21,000 worth of treatment? Insurance covered most, but was still responsible for $4-$5K of bills for very little visible results.

View full review
Loss:
$3
Pros:
  • Friendly
Cons:
  • Expensive
  • Poor results

Preferred solution: Price reduction

1 comment
MetroVeinCenters

Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly and see how we can make things right, please feel free to reach out to patientexperience@metroveincenters.com with any further comments, concerns, or suggestions you wish to share.

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